01
Electrical contractors
Capture breakdowns, quote requests, compliance questions, and urgent call-outs while your crew is on site.
24/7 WhatsApp and call cover for South African trades
Stop losing jobs when your crew cannot answer WhatsApp or the phone.
Callstead gives South African electrical, solar/PV, HVAC, and plumbing teams a reliable front line for WhatsApp messages and missed calls—especially after-hours call-outs and busy days on site.
We review your WhatsApp and call handling and estimate where quote requests may be slipping through. No obligation.
After-hours WhatsApp
Replied to in seconds
Thanks for messaging. Is this an emergency, a quote request, or an existing job?
The inverter has stopped and we need help today.
I've got your area and the on-call team. We're escalating this now.
Job type
Urgent call-out
Service area
Confirmed
Action
Escalated
Your crew stays focused
Your next job gets handled.
The cost of silence
A missed WhatsApp or call is not just an enquiry. It may be the next quote or call-out your business never sees.
Busy crews
When everyone is driving, working at height, or with a client, the phone often goes unanswered.
Fast follow-up
Customers looking for help on WhatsApp or the phone rarely wait long before trying the next business.
How it works
Every message and missed call gets a clear next step.
No new workflow for your crew to learn. We set up the WhatsApp response and call follow-up around how your business already works.
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We reply on WhatsApp, 24/7.
New leads get a practical response while your crew is working, driving, or off duty.
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We collect the details that matter.
Job type, urgency, service area, and rough budget are captured with questions tailored to your trade.
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We recover missed phone calls on WhatsApp.
If a call is missed, the customer gets an instant WhatsApp follow-up and booking link. A spoken consent notice comes before any configured recording or transcription.
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We book, escalate, and report.
Qualified jobs go to your calendar, genuine emergencies reach your on-call number, and you get a daily WhatsApp summary.
Built for the field
The questions change by trade. The goal does not.
Get more qualified jobs in front of your team without pulling them off the work they are already doing.
02
Solar and PV installers
Qualify system enquiries by location, roof or power need, and timeline before your team calls back.
03
HVAC and plumbing teams
Sort urgent faults from routine work, capture the area and budget, and get the right person involved quickly.
Simple monthly pricing
Priced to cost less than one missed job.
Choose cover that fits your WhatsApp and call volume, plus your on-call setup. It is priced against the cost of one missed job, not minutes on a phone line.
Loading live monthly plans…
Monthly cover is R3,000, R5,000, or R8,000, based on lead volume and your on-call setup. A separate once-off onboarding and script configuration fee may apply. Hosted subscription checkout is not yet available; start with the audit and we'll confirm the right setup for your team.
Placeholder — first client result
Our first South African WhatsApp-first case study will go here.
We will replace this placeholder with verified message and call volume, recovered leads, booked work, and the owner's practical takeaway once the first client programme has enough data. Until then, we will not invent testimonials or outcomes.
Real numbers, clearly labelled
Questions, answered
Practical cover for a practical business.
Does this work with WhatsApp Business?
Yes. We configure fast replies, the qualifying questions, booking hand-off, and escalation rules around your WhatsApp Business lead flow.
What happens after hours or in an emergency?
You define what counts as urgent and who should be contacted. Callstead can qualify the lead, send the next step on WhatsApp, and escalate genuine emergencies to your on-call number.
What about recording or transcribing calls?
Where recording or transcription is configured, Callstead uses a spoken consent notice before it starts. We do not provide legal advice; please confirm your own POPIA, RICA, and other compliance requirements.
Can it book jobs into my calendar?
Yes. During onboarding, we map qualified WhatsApp and phone leads into the calendar or hand-off process your business already uses.
How do we get started?
Book a free missed-lead audit. We will review your WhatsApp and missed-call volumes, then explain the right monthly cover and any once-off setup work before you commit.
Start with your message and call log
Find the jobs missed WhatsApps and calls may be costing you.
Book a free missed-lead audit. We'll review your current WhatsApp and call handling and show what a practical recovery flow could look like for your team.